Job Description

Semper Solr in Chicago, IL, US, is seeking an enthusiastic Solar Customer Service professional to join our team. Our vibrant company culture fosters growth and success, providing a supportive environment for you to thrive. As part of our dynamic team, you will play a crucial role in delivering top-notch customer service and promoting sustainable energy solutions. This position offers a unique opportunity to kickstart your career in the solar industry. Join us in making a positive impact on the environment while developing your skills in a rewarding and fulfilling role. Responsibilities:

• Respond to customer inquiries and provide information about solar products and services.
• Assist customers in troubleshooting issues and resolving complaints in a timely and professional manner.
• Coordinate with the sales team to ensure a seamless customer experience from inquiry to installation.
• Maintain accurate customer records and documentation in the company database.
• Continuously seek opportunities to improve customer satisfaction and retention through proactive communication and problem-solving.

Qualifications:

• Excellent verbal and written communication skills.
• Ability to build rapport with customers effectively.
• Strong problem-solving skills.
• Detail-oriented with the ability to manage tasks efficiently.
• Flexibility to work weekends and evenings as needed.

About Company: As a veteran-owned company, we assist our community and homeowners in choosing an efficient and affordable solar system that best meets their needs and provides sustainable energy for our community. We believe that solar power should be accessible to everyone, and we specialize in providing financing options that help homeowners save on their monthly bills immediately. Why you'll love it here: Accelerated Advancement opportunitiesCompetitive compensation plansVeteran-Owned CompanyTop priority, awesome team culture

Job Tags

Immediate start, Weekend work, Afternoon shift,

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